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FAQs

What if I can’t find the answer to my question on the website?

Please contact us by email at info@nydinar.com, or phone us at (631) 876-7070 with any questions you may have.

Do you offer investment advice?

No, we do not offer investment advice. The value of the Iraqi Dinar may go up or down. Accordingly when you decide to sell Iraqi Dinars they may be worth more or less than you originally paid for them. Buy and sell at your own risk.

How can I pay for my purchase of Iraqi Dinar?

We accept eCheck and money orders.

Do you ship to Arkansas or Washington State?

We currently do not ship to Arkansas or Washington State.

When will my order ship?

3-5 business days after receipt of a bank check, certified check or money order and 5 business days after receipt of a personal check. Please note: Shipments can be slightly delayed due to inclement weather, shipping companies (Fedex/USPS), and other circumstances beyond our control. Tracking numbers will be emailed.

When are eChecks deposited?

E-Checks are deposited usually within one business day of the check submission.

When is my order effective?

All orders for purchases are effective from the time the check is submitted.

How long do checks take to clear?

Checks generally clear within 2-4 business days.

Why do you ask for a copy of a drivers license or other information on certain orders?

As a registered MSB (Money Services Bureau) we are given guidelines from the US Treasury Department regarding transactions where secured funds are involved (cashiers checks or money orders). The treasury regards these transactions as cash transactions. These rules were set up to identify people who might be laundering money. It is known as the “know your customer” rules outlined under the Patriot Act Compliance guidelines. The information that we collect is not shared with anyone but must be available in the event that we are audited. We use the guidelines given to us to determine when a drivers’ license is required. We are not at liberty to discuss what those guidelines are. Any further questions should be forwarded to the main office for further explanation. Please note that the fax of the drivers license must be legible before we will ship the order. In an effort to save time we suggest that the customer blow up the license before faxing or, better, scan it and e-mail it to info@nydinar.com.

What happens if your currency price goes down?

If our prices go down, you will NOT receive a price adjustment on orders placed prior to the change. ALL SALES ARE FINAL! We reserve the right to change our asking price of the currencies we sell without prior written or verbal notice, and at any time.

Do you ship internationally?

Due to regulatory requirements, NYDinar.com only sells dinar to US based customers and ships to US addresses.

Can I change my address?

Unfortunately with our internal system, we can not change your address after an order is placed. Also, please be aware that if you change your address, it will only affect new orders and not existing ones.

How do you ship the Dinar?

We ship via FedEx and USPS. This generally takes approximately two business days to most addresses in the United States. If customer is not home for first delivery attempt or modifies the shipping with the USPS or FedEx, customer will hold NYDinar.com & Drakon Asset Management harmless for lost currency

Do I have to be home to sign for the package?

Yes. A signature is required by FedEx and USPS.

Is your company registered with federal and local agencies?

We are registered with the United States Treasury Department.

How do I know that the Dinar is authentic?

Every dinar is inspected by hand and goes through a rigorous authenticity verification process. There are numerous security features for you to check on each note.

Can you provide a certificate of authenticity?

If you would like a certificate of authenticity please call us at 1-631-876-7070 or email us at info@nydinar.com with your order number, and we will be more than happy to provide you with one.

What is the significance of the pictures on the notes?

 5K Note:

Front – Gully Ali Beg and its 800m waterfall. The 10km gully passes between Mount Kork and Mount Nwathnin, some 60km away from Shaqlawa.

Back – The second century desert fortress of Al-Ukhether, Hejira.

10K Note:

Front – Abu Ali Hasan Ibn al-Haitham (known as Alhazen to medieval scholars in the West), born Basrah in 965 A.D. His most important work – although he wrote some 200 books – is held to be a seven volume series on optics Kitab al-Manazir, in which he gives the first correct explanation of vision, showing that light is reflected from an object into the eye. He is said to have ‘invented’ the camera obscura. Also, an eminent physicist and mathematician he developed analytical geometry by establishing linkage between algebra and geometry. Alhazen’s work was translated into Latin, and greatly influenced European scientific thought.

Back – Hadba Minaret, at the Great Nurid Mosque, Mosul, built 1172 A.D by Nurridin Zangi, the then Turkish ruler. The 59m-high minaret leans 8 feet off the perpendicular. That is how it earned its Arabic name Al-Hadba (‘the humped’).

25K Note:

Front – Kurdish farmer holding sheaf of wheat. Tractor in background.

Back – King Hammurabi, credited with writing the first code of law in human history he founded the 1st dynasty of Babylon in 1700BC, leading Babylonia into a great period of prosperity.

Are these the notes with Saddam’s face on them?

No. These are the notes issued by the post-Saddam government

What is your policy on orders over 5 million?

We will ship orders up to 10 million if you have purchased from us before. We will ship a maximum of 5 million dinars at a time to new customers.

Where can I view your registration with the US Treasury Department?

Please follow this link  to view our registration.

May I return my order?

All sales are final. There are no refunds, exchanges or cancellations. NYDinar.com will not issue exchanges or refunds after a purchase has been made. You have 2 hours to contact our office after the package is signed for to let us know about any discrepancies.

How can I cash in my Iraqi Dinars?

Please call 1-631-876-7070 or email exchange@nydinar.com prior to returning your dinar for current buy back rates. Until markets develop for the resale of Iraqi Dinars, it may be difficult for you to liquidate your Iraqi Dinars or exchange them for US Dollars.

What happens if your prices go down?

NYDinar.com reserves the right to change, at any time, its prices for Iraqi Dinars without prior notice. If the prices go down, you will not receive a price adjustment. All sales are final.

What happens if no one is home to sign for the package and it is returned back to your office?

If your package is returned back to our office for any reason we will contact you via email and phone to let you know that it was returned back to us. There is a $24.00 reshipping charge to send your package back out to you.

What if my payment is returned?

If a payment is returned for any reason we will contact you via email and phone to inform you. There is a $25.00 return check fee that you will be responsible for and we will no longer be able to accept checks from you. You will have to send a secured payment for any other orders.

We use a commercial currency anti-counterfeit machine for the sale of all bank notes and additionally inspect the bills manually using a UV light.

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            Drakon Asset Management
            15 W. Montauk Hwy., #254
            Hampton Bays, NY 11946
            Tel: 631-876-7070
            Email: info@nydinar.com

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            NYDinar.com is not an investment advisor and nothing in this website shall be construed as investment advice.